Privacy policy
Last updated: 8/29/24
Union Roasters ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website unionroasters.co, place an order, or contact us through our contact form.
1. Information We Collect
We collect several types of information to provide and improve our service to you, including:
Personal Information: When you place an order or fill out a contact form, we collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.
Usage Data: We collect information on how you access and use the website, including your IP address, browser type, pages visited, and the time and date of your visit. This information is used to analyze and improve the user experience.
Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Process Orders: We use your personal information to process and fulfill your orders, including shipping and payment processing.
To Provide Customer Support: We use your information to respond to your inquiries, provide support, and improve our services.
To Communicate with You: We may use your contact information to send you updates about your order, promotional offers, or other marketing communications. You can opt out of marketing communications at any time.
For Remarketing: We use anonymized data for remarketing purposes with third-party vendors, including Google, to show ads to you on other websites. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings.
To Improve Our Website: We analyze usage data to improve our website, products, and services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processors, shipping providers, and marketing services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owners.
4. Security of Your Information
We take the security of your personal information seriously and use commercially acceptable means to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any information you believe is inaccurate.
Deletion: You have the right to request that we delete your personal information under certain conditions.
Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in the emails we send.
6. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes become effective as soon as they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Union Roasters
2102 N 4th St Coeur d’Alene, ID 83814
orders@unionroasters.co
208-784-3164